swiss neobank study 2023
Banking News

These Are the Best Swiss Neobanks

July 11, 2023 - Benjamin Manz

Online comparison service moneyland.ch compared offers from neobanks ahead of the summer travel season. Neon and Revolut got the best marks for using cards outside of Switzerland. Yuh takes first place in the comparison of accounts and interest rates.

The summer holiday – and the travel season that accompanies it – has begun. Cards from neobanks are substantially cheaper for making payments abroad than most credit cards from conventional banks, as multiple moneyland.ch studies have shown. But which of the neobanks has the lowest costs?

moneyland.ch compared the costs of making payments and cash withdrawals in Switzerland and outside of Switzerland (in euros, US dollars, and Thai Baht). The comparison included the neobanks CSX (Credit Suisse), Neon, Revolut, Wise, Yapeal, Yuh (Swissquote and Postfinance), and Zak (Bank Cler). In a second analysis, moneyland.ch also accounted for account-based services and interest rates.

Card transactions: Neon and Revolut are the cheapest

For the first comparison, moneyland.ch used the following user profile for calculations: Every year, the profile user uses a card from a neobank (in most cases a debit card) to make 10,000 francs of payments in Switzerland, and the equivalent of 2000 francs of transactions each in euros, US dollars, and Thai baht while traveling. The person also makes one cash withdrawal in Switzerland, and a total of six cash withdrawals at foreign ATMs.

The moneyland.ch comparison accounted for all applicable costs during one year. Calculations of foreign currency transaction costs also account for markups on interbank currency exchange rates. These markups were determined by moneyland.ch based on samplings of currency exchange rates across 12 different days in June, 2023.

The results: “Neobanks have now become established in Switzerland,” says moneyland.ch CEO Benjamin Manz. “But even between the affordable neobanks, there are still price differences.” The cheapest solutions are the Neon Free account from Swiss neobank Neon, and the Standard account from foreign neobank Revolut. Both of these have total costs of 57 francs for users matching the profile.

Next in line are foreign service provider Wise and the Loyalty account from Swiss neobank Yapeal, both with total costs of 69 francs. The most expensive neobank accounts for this user profile are Zak Plus (318 francs) and CSX Black Debit Mastercard (264 francs).

Account Basic account
costs
Cash withdrawal
costs
Foreign transaction
costs
One-time
costs
Total costs*
Neon Free CHF 0.00 CHF 22.50 CHF 34.55 CHF 0.00 ** CHF 57
Revolut Standard CHF 0.00 CHF 19.00 CHF 32.00 CHF 6.00 CHF 57
Wise CHF 0.00 CHF 20.15 CHF 40.35 CHF 8.00 CHF 69
Yapeal Loyalty CHF 0.00 CHF 24.50 CHF 37.95 CHF 7.00 CHF 69
Yuh CHF 0.00 CHF 29.40 CHF 71.25 CHF 0.00 CHF 101
Yapeal Private CHF 49.00 CHF 24.50 CHF 37.95 CHF 0.00 CHF 111
Neon Green CHF 60.00 CHF 22.50 CHF 34.55 CHF 0.00 CHF 117
Yapeal Private Plus CHF 89.00 CHF 0.00 CHF 37.85 CHF 0.00 CHF 127
Revolut Premium CHF 107.90 CHF 6.00 CHF 13.20 CHF 6.00 CHF 133
CSX White Debit
Mastercard
CHF 0.00 CHF 34.25 CHF 147.95 CHF 0.00 CHF 182
Revolut Metal CHF 191.90 CHF 0.00 CHF 13.20 CHF 6.00 CHF 211
Neon Metal CHF 180.00 CHF 0.00 CHF 34.45 CHF 0.00 CHF 214
CSX Black Debit
Mastercard
(Credit Suisse ATMs)
CHF 47.40 CHF 34.25 CHF 147.95 CHF 0.00 CHF 230
Zak CHF 0.00 CHF 32.00 CHF 222.05 CHF 0.00 CHF 254
CSX Black Debit
Mastercard
(all ATMs)
CHF 84.00 CHF 32.25 CHF 147.95 CHF 0.00 CHF 264
Zak Plus CHF 96.00 CHF 0.00 CHF 222.05 CHF 0.00 CHF 318

* Total costs are rounded to the nearest 1 franc
** Neon has a standard one-time fee of 10 francs for newly-issued cards. This fee is waived when you open an account via moneyland.ch and various other channels.

Card transactions and bank accounts: Yuh is the cheapest

For the combined comparison of card transaction and bank account costs, moneyland.ch used this user profile: The profile user makes the same card transactions as in the first comparison, but they also receive their salary and pay their bills with their neobank account. The profile user receives 20 incoming bank transfers and makes 50 outgoing bank transfers per year. They also have a monthly standing order for their rent. The average balance of their private account is 5000 francs. Calculations account for interest earned on their account balance.

Only Swiss neobanks offer bank accounts with Swiss bank account numbers. Foreign financial service providers Revolut and Wise do not offer Swiss bank accounts. The Loyalty account from Yapeal has a Swiss bank account number, but cannot be used to pay bills or to transfer money to other bank accounts. For these reasons, those offers were not included in this comparison.

The results: Yuh is the cheapest, with total costs of 51 francs per year after deducting interest earned. It is followed by Neon, with 57 francs of total costs. Yapeal, with total costs of 111 francs, takes third place. The most expensive accounts are Zak Plus (281 francs) and CSX Black Debit Mastercard from Credit Suisse (264 francs).

Account Basic account
costs
Cash withdrawal
costs
Foreign transaction
costs
Interest Total costs*
Yuh CHF 0.00 CHF 29.40 CHF 71.25 CHF 50.00 CHF 51
Neon Free CHF 0.00 CHF 22.50 CHF 34.55 CHF 0.00 CHF 57
Yapeal Private CHF 49.00 CHF 24.50 CHF 37.95 CHF 0.00 CHF 111
Neon Green CHF 60.00 CHF 22.50 CHF 34.55 CHF 0.00 CHF 117
Yapeal Private Plus CHF 89.00 CHF 0.00 CHF 37.85 CHF 0.00 CHF 127
CSX White
Debit Mastercard
CHF 0.00 CHF 34.25 CHF 147.95 CHF 0.00 CHF 182
Neon Metal CHF 180.00 CHF 0.00 CHF 34.45 CHF 0.00 CHF 214
Zak CHF 0.00 CHF 32.00 CHF 222.05 CHF 37.50 CHF 217
CSX Black Debit
Mastercard
(Credit Suisse ATMs)
CHF 47.40 CHF 34.25 CHF 147.95 CHF 0.00 CHF 230
CSX Black Debit
Mastercard
(all ATMs)
CHF 84.00 CHF 32.25 CHF 147.95 CHF 0.00 CHF 264
Zak Plus CHF 96.00 CHF 0.00 CHF 222.05 CHF 37.50 CHF 281

* Total costs are rounded to the nearest 1 franc

Differences in features and transparency

Most of the neobanks included in the comparison have offers that do not have basic account fees. These accounts rank the highest in the cost comparisons. But in addition to these accounts with no basic account fees, some neobanks also offer premium accounts that have annual fees. These are also included in the comparisons. Advantages of premium accounts include lower cash withdrawal fees and additional features.

For example, Neon offers a sustainable account with a 60-franc basic annual account fee. Holders of this account indirectly finance the planting of trees. Accounts with payment cards made out of metal are offered by Neon (180-franc basic annual account fee) and Revolut (191.90-franc basic annual account fee).

There are also differences in transparency. Revolut is particularly lacking in this regard, as pricing and other conditions for Swiss customers are not communicated clearly, and in some cases can only be obtained through the mobile app.

More on this topic:
Neobanks in Switzerland: A comprehensive guide
 

Methodology

Calculations are based on the following assumptions:

  • Annual card use:
    • Payments in Switzerland: 10,000 francs.
    • One cash withdrawal of 250 francs at a Swiss ATM (in the case of neobanks which charge different cash withdrawal fees depending on the ATM used, calculations are based on the higher fee).
    • Payments outside of Switzerland in EUR, USD, and THB: The equivalent of 2000 francs of transactions per currency.
    • Cash withdrawals outside of Switzerland: Two withdrawals each in EUR, USD, and THB, with each withdrawal worth the equivalent of 250 francs.
  • Annual bank account use:
    • 20 incoming bank transfers.
    • 50 outgoing bank transfers.
    • 1 standing order for monthly transfers.
    • Average account balance: 5000 francs.

Samplings of currency exchange rates published by neobanks were taken in 2023 on June 5, 6, 7, 8, 9, 12, 13, 14, 19, 20, 21, and 22. The averages of the sampled rates were then compared with interbank rates as published by Oanda.

The individual cost factors are rounded to the nearest 5 centimes. Total costs are rounded to the nearest 1 franc.

Twint is not included in the comparison, as it cannot currently be used to make payments outside of Switzerland.

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Expert Benjamin Manz
Benjamin Manz is CEO of moneyland.ch and an independent expert on banking and finance.