CSS Hausarztversicherung Profit

  • Family doctor model

  • Primary care: family doctor

  • Free quote

General

General information:

Health insurance model «Profit Hausarztmodell» of the Swiss insurance company CSS.

Health insurance model:
Family doctor model: When you use a family doctor policy, you are required to visit your relevant family doctor first. Your doctor may then refer you to specialists, therapists or hospitals. A primary consultation from your doctor is not necessary in the event of medical emergencies, gynecological examinations and treatments by eye doctors.
Choice of doctor:
Your choice of family doctor is limited to just one doctor from the CSS doctor list.
Medical partner:
Argomed, Ärztenetz Nordwest, Ärztenetzwerk Thurgau, Doccare, Docnet, DOXnet, Grisomed, Hapmed, HARESO, HAV-SH, Hawa, localmed, Luganocare, Medbase, MediX, mediX limmimed, mediX luzern, mediX säntis, mediX winterthur, MedNet Biel-Bienne, mednetbern, Monvia, PizolCare, Réseau de Soins Neuchâtelois, RhyMed, xundart, zimdoc, Zolamed, Zürcher Gesundheitsnetz.
Pharmacy choice:
You get free choice of pharmacy
Payment methods:
10% of payments are made using the tiers garant payment method, in which you pay and claim reimbursement.
90% of payments are tiers payant, meaning the bills are paid directly by the insurance (CSS).
Reimbursement:
The average waiting period before tiers garant reimbursement from CSS is 7.7 days.
Financial reserves:
The solvency ratio shows how available financial reserves compare to Federal Office of Public Health (FOPH) minimum reserve requirements. The solvency ratio of CSS is 111% (according to FOPH data). The minimum ratio required by the FOPH is 100%.
Number of policyholders:
A total of 892,916 people hold compulsory health insurance policies from CSS.
Additional child-discount:
CSS does not offer additional premium reductions for more than one child.
Administrative costs:
4.2% (ratio of adminstrative costs to risk-adjusted premiums as per BAG data).
Administrative costs per policyholder:
CHF 157 (as per the most recent BAG data).

Customer satisfaction

General satisfaction    7.8/10 (Good)
Helpfulness    7.8/10 (Good)
Billing: flexibility    7.4/10 (Satisfactory)
Reimbursement: time frame    7.8/10 (Good)
Product information    7.6/10 (Good)