Sunrise Up

  • Internet connection

  • Optional TV plan & landline connection

General

General information:
Not specified.
Network technology:
Optical fiber, Cable, Telephone line (copper)
Activation fee (offline):
CHF 89.00
Online activation fee:
CHF 0
Minimum term:
24 months
Notice period:
2 months
Optical fiber connection:
ewz Zürich, ewb Bern, sgsw St. Gallen / Gossau, Swisscom, Stadtwerk Winterthur, ewl Luzern, bafn Baden, iwb Basel, Chiasso, ftth fr Freiburg, Genf
Internet plan 1:
Up Internet M
Monthly base fee:
CHF 59.90
Speed:
Via optical fiber:
Download 200 Mbps
Upload 200 Mbps
Via Koax-Kabelnetz:
Download 200 Mbps
Upload 20 Mbps
Via Telefon-Kupferleitung:
Download 200 Mbps
Upload 40 Mbps
Internet plan 2:
Up Internet L
Monthly base fee:
CHF 79.90
Speed:
Via optical fiber:
Download 1000 Mbps
Upload 1000 Mbps
Via Koax-Kabelnetz:
Download 1000 Mbps
Upload 100 Mbps
Via Telefon-Kupferleitung:
Download 500 Mbps
Upload 100 Mbps
Internet plan 3:
Up Internet XL
Monthly base fee:
CHF 89.90
Speed:
Via optical fiber:
Download 10,000 Mbps
Upload 10,000 Mbps
Via Koax-Kabelnetz:
Download 1000 Mbps
Upload 100 Mbps
TV plan 1:
Up TV M
Monthly base fee:
CHF 20.00
Number of channels:
280 SD / 165 HD
Replay TV:
7 days
TV recording:
2000 hours HD / 2000 hours SD
Live TV pause:
Yes
Video on demand:
Yes
Additional advertisements:
No
Direct Access (DVB-C):
No
Device compatibility:
Smartphone, Tablet, Desktop, Laptop, Apple TV, Android TV
Maximum number of set-top boxes:
5
Price per additional set-top box:
CHF 10.00 per month
Broadcast downloading possible:
No
MySports:
Yes
blue (pay TV):
Yes
Canal +:
Yes
Optional TV bundles with additional fee:
Yes
TV plan 2:
Up TV M + Skip Ads
Monthly base fee:
CHF 27.90
Number of channels:
280 SD / 165 HD
Replay TV:
7 days
TV recording:
2000 hours HD / 2000 hours SD
Live TV pause:
Yes
Video on demand:
Yes
Additional advertisements:
No
Direct Access (DVB-C):
No
Device compatibility:
Smartphone, Tablet, Desktop, Laptop, Apple TV, Android TV
Maximum number of set-top boxes:
5
Price per additional set-top box:
CHF 10.00 per month
Broadcast downloading possible:
No
MySports:
Yes
blue (pay TV):
Yes
Canal +:
Yes
Optional TV bundles with additional fee:
Yes
TV plan 3:
Up TV L
Monthly base fee:
CHF 30.00
Number of channels:
280 SD / 165 HD / 7 UHD
Replay TV:
7 days
TV recording:
2000 hours HD / 2000 hours SD
Live TV pause:
Yes
Video on demand:
Yes
Additional advertisements:
No
Direct Access (DVB-C):
No
Device compatibility:
Smartphone, Tablet, Desktop, Laptop, Apple TV, Set-top box
Maximum number of set-top boxes:
5
Price per additional set-top box:
CHF 10.00 per month
Broadcast downloading possible:
No
MySports:
Yes
blue (pay TV):
Yes
Canal +:
Yes
Optional TV bundles with additional fee:
Yes
TV plan 4:
Up TV L + Skip Ads
Monthly base fee:
CHF 37.90
Number of channels:
280 SD / 165 HD / 7 UHD
Replay TV:
7 days
TV recording:
2000 hours HD / 2000 hours SD
Live TV pause:
Yes
Video on demand:
Yes
Additional advertisements:
No
Direct Access (DVB-C):
No
Device compatibility:
Smartphone, Tablet, Desktop, Laptop, Apple TV, Android TV, Set-top box
Maximum number of set-top boxes:
5
Price per additional set-top box:
CHF 10.00 per month
Broadcast downloading possible:
No
MySports:
Yes
blue (pay TV):
Yes
Canal +:
Yes
Optional TV bundles with additional fee:
Yes
TV plan 5:
Up TV XL
Monthly base fee:
CHF 50.00
Number of channels:
280 SD / 165 HD / 7 UHD
Replay TV:
7 days
TV recording:
2000 hours HD / 2000 hours SD
Live TV pause:
Yes
Video on demand:
Yes
Additional advertisements:
No
Direct Access (DVB-C):
No
Device compatibility:
Smartphone, Tablet, Desktop, Laptop, Apple TV, Android TV, Set-top box
Maximum number of set-top boxes:
5
Price per additional set-top box:
CHF 10.00 per month
Broadcast downloading possible:
No
MySports:
Yes
blue (pay TV):
Yes
Canal +:
Yes
Optional TV bundles with additional fee:
Yes
TV plan 6:
Up TV XL + Skip Ads
Monthly base fee:
CHF 57.90
Number of channels:
280 SD / 165 HD / 7 UHD
Replay TV:
7 days
TV recording:
2000 hours HD / 2000 hours SD
Live TV pause:
Yes
Video on demand:
Yes
Additional advertisements:
No
Direct Access (DVB-C):
No
Device compatibility:
Smartphone, Tablet, Desktop, Laptop, Apple TV, Android TV, Set-top box
Maximum number of set-top boxes:
5
Price per additional set-top box:
CHF 10.00 per month
Broadcast downloading possible:
No
MySports:
Yes
blue (pay TV):
Yes
Canal +:
Yes
Optional TV bundles with additional fee:
Yes
Telephone plan 1:
Up Phone M
Monthly base fee:
CHF 0
Activation fee (offline):
CHF 0
Online activation fee:
CHF 0
Telephone plan 2:
Up Phone L
Monthly base fee:
CHF 15.00
Activation fee (offline):
CHF 0
Online activation fee:
CHF 0

Customer satisfaction

Overall assessment    7.6/10 (Good)
General    7.7/10 (Good)
Billing    7.6/10 (Good)
Customer service    7.5/10 (Good)
Internet speed    7.4/10 (Good)
TV image resolution    8.1/10 (Very good)
TV choice of channels    7.7/10 (Good)
TV time shifting    7.5/10 (Good)
Landline voice quality    8.2/10 (Very good)

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