KPTwin.easy

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KPTwin.easy

  • Telemedicine model

  • Primary care: telemedicine

  • Online drug delivery only

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General

General information:

Health insurance model «KPTwin.easy» of the insurance company KPT.

Health insurance model:
Telmed model: If you choose a telmed policy, you will have to contact the telemedicine hotline before every doctor visit. Telephone consultation is not required in the event of medical emergencies, gynecological examinations and treatment by eye doctors.
Choice of doctor:
Your choice of doctors is limited by KPTwin.easy requirements.
Telmed consultation:
Recommendations made during telephonic consultations are binding.
Pharmacy choice:
Choice of pharmacies is limited to those on the KPTwin.easy pharmacy list.
Number of policyholders:
A total of 546,003 people hold compulsory health insurance policies from KPT.
Additional child-discount:
KPT does not offer additional premium reductions for more than one child.
Administrative costs:
5% (ratio of adminstrative costs to risk-adjusted premiums as per BAG data).
Administrative costs per policyholder:
CHF 183 (as per the most recent BAG data).

Customer satisfaction

General satisfaction    7.8/10 (Good)
Helpfulness    8.0/10 (Very good)
Billing: flexibility    7.6/10 (Good)
Reimbursement: time frame    8.0/10 (Very good)
Product information    7.9/10 (Good)

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