TalkTalk Surf

  • Internet offer

  • Optional TV plan and landline connection

General

General information:

The Surf plan from TalkTalk provides a broadband Internet connection. User can choose between 3 different versions of this broadband plan: Surf 25, Surf 50 and Surf 100.

The plans differ in terms of price and data transfer speeds.

Users can add 1 of 3 optional landline telephone plans: Voice Basic; Voice Smart; or Voice Plus.

TalkTalk does not offer television services.

Network technology:
Optical fiber, Telephone line (copper)

Version 1

Minimum term:
24 months
Notice period:
1 month
Optical fiber connection:
Swisscom
Internet plan 1:
Surf 25 (FTTH)
Monthly base fee:
CHF 49.95
Activation fee (offline):
CHF 99.00
Online activation fee:
CHF 99.00
Speed:
Via optical fiber:
Download 25 Mbps
Upload 5 Mbps
Internet plan 2:
Surf 25 (DSL)
Monthly base fee:
CHF 49.95
Activation fee (offline):
CHF 49.00
Online activation fee:
CHF 49.00
Speed:
Via Telefon-Kupferleitung:
Download 25 Mbps
Upload 5 Mbps
Internet plan 3:
Surf 50 (FTTH)
Monthly base fee:
CHF 59.95
Activation fee (offline):
CHF 99.00
Online activation fee:
CHF 99.00
Speed:
Via optical fiber:
Download 50 Mbps
Upload 6 Mbps
Internet plan 4:
Surf 50 (DSL)
Monthly base fee:
CHF 59.95
Activation fee (offline):
CHF 49.00
Online activation fee:
CHF 49.00
Speed:
Via Telefon-Kupferleitung:
Download 50 Mbps
Upload 10 Mbps
Internet plan 5:
Surf 100 (FTTH)
Monthly base fee:
CHF 69.95
Activation fee (offline):
CHF 99.00
Online activation fee:
CHF 99.00
Speed:
Via optical fiber:
Download 100 Mbps
Upload 20 Mbps
Internet plan 6:
Surf 100 (DSL)
Monthly base fee:
CHF 69.95
Activation fee (offline):
CHF 49.00
Online activation fee:
CHF 49.00
Speed:
Via Telefon-Kupferleitung:
Download 100 Mbps
Upload 20 Mbps
Telephone plan 1:
Voice Basic
Monthly base fee:
CHF 0
Activation fee (offline):
CHF 0
Online activation fee:
CHF 0
Telephone plan 2:
Voice Smart
Monthly base fee:
CHF 29.95
Activation fee (offline):
CHF 0
Online activation fee:
CHF 0
Telephone plan 3:
Voice Plus
Monthly base fee:
CHF 34.95
Activation fee (offline):
CHF 0
Online activation fee:
CHF 0

Version 2: Surf 50 + TV

Monthly base fee:
CHF 79.95
Activation fee (offline):
CHF 0
Online activation fee:
CHF 0
Minimum term:
24 months
Notice period:
1 month
Optical fiber connection:
Swisscom
Internet plan 1
Activation fee (offline):
CHF 102.50
Online activation fee:
CHF 102.50
Speed:
Via optical fiber:
Download 50 Mbps
Upload 10 Mbps
Internet plan 2
Activation fee (offline):
CHF 52.50
Online activation fee:
CHF 52.50
Speed:
Via Telefon-Kupferleitung:
Download 50 Mbps
Upload 10 Mbps
TV plan 1
Number of channels:
230 SD / 140 HD
Replay TV:
7 days
TV recording:
1000 hours HD / 1000 hours SD
Live TV pause:
Yes
Video on demand:
No
Additional advertisements:
No
Direct Access (DVB-C):
No
Device compatibility:
Smartphone, Tablet, Desktop, Laptop, Set-top box
Maximum number of set-top boxes:
2
Price per additional set-top box:
CHF 5.00 per month
Broadcast downloading possible:
No
MySports:
No
blue (pay TV):
No
Canal +:
No
Optional TV bundles with additional fee:
No

Version 3: Surf 100 + TV

Monthly base fee:
CHF 89.95
Activation fee (offline):
CHF 0
Online activation fee:
CHF 0
Minimum term:
24 months
Notice period:
1 month
Optical fiber connection:
Swisscom
Internet plan 1
Activation fee (offline):
CHF 52.50
Online activation fee:
CHF 52.50
Speed:
Via Telefon-Kupferleitung:
Download 100 Mbps
Upload 20 Mbps
Internet plan 2
Activation fee (offline):
CHF 102.50
Online activation fee:
CHF 102.50
Speed:
Via optical fiber:
Download 100 Mbps
Upload 20 Mbps
TV plan 1
Number of channels:
230 SD / 140 HD
Replay TV:
7 days
TV recording:
1000 hours HD / 1000 hours SD
Live TV pause:
Yes
Video on demand:
No
Additional advertisements:
No
Direct Access (DVB-C):
No
Device compatibility:
Smartphone, Tablet, Desktop, Laptop, Set-top box
Maximum number of set-top boxes:
2
Price per additional set-top box:
CHF 5.00 per month
Broadcast downloading possible:
No
MySports:
No
blue (pay TV):
No
Canal +:
No
Optional TV bundles with additional fee:
No

Customer satisfaction

Overall assessment Not specified.
General Not specified.
Billing Not specified.
Customer service Not specified.
Internet speed Not specified.
TV image resolution Not specified.
TV choice of channels Not specified.
TV time shifting Not specified.
Landline voice quality Not specified.

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