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Assura Qualimed

Multiple: Family doctor/telemedicine
Attention: No free choice of specialists!

General

General information:

Health insurance model Qualimed of Assura.

Attention: The choice of specialists can no longer be determined by you or your family doctor. Instead, the company Better Doc decides which specialists you can be referred to.

Health insurance model:

Family doctor model: When you use a family doctor policy, you are required to visit your relevant family doctor first. Your doctor may then refer you to specialists, therapists or hospitals. A primary consultation from your doctor is not necessary in the event of medical emergencies, gynecological examinations and treatments by eye doctors.

Choice of doctor:

Your choice of family doctor is limited to just one doctor from the Assura doctor list.

Pharmacy choice:

You get free choice of pharmacy

Number of policyholders:

A total of 682,061 people hold compulsory health insurance policies from Assura.

Additional child-discount:

Assura provides additional premium reductions from the second child onwards.

Administrative costs:

6.7% (ratio of adminstrative costs to risk-adjusted premiums as per BAG data).

Administrative costs per policyholder:

CHF 262 (as per the most recent BAG data).

Customer satisfaction

General satisfaction 7.2/10 (Satisfactory)

Helpfulness 7.3/10 (Satisfactory)

Billing: flexibility 7.0/10 (Acceptable)

Reimbursement: time frame 7.3/10 (Satisfactory)

Product information 7.3/10 (Satisfactory)

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