All FAQs

How Are the Results of the Banking Package Comparison Calculated?

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Calculations are based on complex algorithms and the following factors apply throughout:

  • The editorial independence guarantee applies throughout.
  • The definitions of bank customer profiles are available here.
  • Only bundled banks services (packages) are included in the comparison, and not individual products. It is possible that obtaining individual banking products (which are not included in the banking package comparison) may, in some cases, be more affordable than obtaining them as part of a package. Comparing individual banking products using the comparisons on is recommended.
  • Some banking packages do not include credit cards or 3a retirement savings accounts. Where that is the case, individual products from the same bank are added to the bank package in order to provide an accurate comparison.
  • In the case of youth accounts, prepaid cards are added instead of credit cards.
  • Possible costs related to private accounts, debit cards and credit cards are accounted for in the comparison.
  • Additional, third-party costs may apply in the case of some financial services providers – in the case of complex payments or withdrawals outside of Switzerland, for example.
  • Compound interest is calculated across private accounts, savings accounts and 3a retirement accounts and takes both time-frames and amounts into account.
  • Interest earned and applicable discounts are deducted from the costs shown. If combined interest earned and discounts applied surpass costs, the resulting costs shown may be negative.
  • Annual fees for accounts, credit cards and full package: Differences in fees charged during the first year and subsequent years, as is the case where annual fees are discounted or waived during the first year, are accounted for in the costs shown – as are one-time fees.
  • Rewards programs and discounts: Discounts which apply to services like accounts and credit cards when certain transaction quantities are reached are accounted for. Where products provide cash back based on transactions, this is also accounted for in the comparison.
  • Transaction-based discounts (these normally apply to the following year): Multiple-tier discounts based on transaction quantities are accounted for.
  • Purchases in foreign currencies and foreign currency transactions: Administrative fees charged for purchases and cash withdrawals in foreign currencies are accounted for. 
  • Withdrawals at ATMs (credit and debit cards): Cash advance and cash withdrawal fees are accounted for, as are additional fees for withdrawals at out-of-network ATMs.
  • Currency conversion costs EUR to CHF (credit cards): These costs are made up of the difference between a bank’s currency exchange rates and the interbank rate on transaction posting dates. Because rates change daily, actual costs may differ from those shown. Where cards are issued in several currencies, the comparison uses the CHF card to calculate costs. Using the EUR version of a credit card may result in lower costs than those shown in the comparison.
  • Private accounts and transaction fees: One-time fees like account-opening and closing fees, account maintenance fees (or online-only account maintenance fees if you choose that option), the cost of paper or electronic bank statements, annual fees for debit cards, fees for receiving and sending local and international transfers (in EUR and other currencies) are all accounted for. 
  • Fees and charges used in the comparison are those charged for transactions ordered online. The costs of placing orders using other channels may be significantly higher. 
  • By default, the offline account fees are used to calculate account maintenance fees and the cost of monthly statements – unless you select the “Online banking only” option. 
  • If you do not specifically select the “Online banking only” option, the comparison includes the cost of 12 posted monthly paper statements, when a bank charges for this service.
  • The costs of SEPA transfers: If SEPA transactions are not available, the cost of alternative transfers in EUR are added.
  • Cost of non-SEPA transactions: The cost of non-SEPA transactions vary depending on the country, currency and the size of a transaction. used the shared cost model (SHA) for calculations.
  • Costs are rounded to five centimes.
  • Customer satisfaction based on representative surveys commissioned by