Swica FAVORIT MEDICA

  • Family doctor model

  • Primary care: family doctor

General

General information:

Health insurance model «FAVORIT MEDICA» of the Swiss insurance company Swica.

Health insurance model:
Family doctor model: When you use a family doctor policy, you are required to visit your relevant family doctor first. Your doctor may then refer you to specialists, therapists or hospitals. A primary consultation from your doctor is not necessary in the event of medical emergencies, gynecological examinations and treatments by eye doctors.
Choice of doctor:
Your choice of family doctor is limited to just one doctor from the Swica doctor list.
Medical partner:
Doccare, Docnet, DOXnet, Hawa, Luganocare, Monvia, Zürcher Gesundheitsnetz.
Pharmacy choice:
You get free choice of pharmacy
Payment methods:
11.6% of payments are made using the tiers garant payment method, in which you pay and claim reimbursement.
88.3% of payments are tiers payant, meaning the bills are paid directly by the insurance (Swica).
Reimbursement:
The average waiting period before tiers garant reimbursement from Swica is 2.3 days.
Financial reserves:
The solvency ratio shows how available financial reserves compare to Federal Office of Public Health (FOPH) minimum reserve requirements. The solvency ratio of Swica is 138% (according to FOPH data). The minimum ratio required by the FOPH is 100%.
Number of policyholders:
A total of 754,833 people hold compulsory health insurance policies from Swica.
Additional child-discount:
Swica provides additional premium reductions from the third child onwards.
Administrative costs:
5.1% (ratio of adminstrative costs to risk-adjusted premiums as per BAG data).
Administrative costs per policyholder:
CHF 184 (as per the most recent BAG data).

Customer satisfaction

General satisfaction    8.2/10 (Very good)
Helpfulness    8.2/10 (Very good)
Billing: flexibility    7.8/10 (Good)
Reimbursement: time frame    8.1/10 (Very good)
Product information    7.9/10 (Good)