Customers of Swisscom’s budget carrier Wingo will have to pay more for their mobile plans and home Internet plans from September 2026. The basic monthly fee is increasing by one franc per plan. That translates into a price hike of 7.2 percent.
Wingo will introduce the price increase gradually, with the first changes occurring on September 1, and the last on September 18.
Wingo will inform affected customers by the end of July. The notice will be sent out by email, SMS, or postal mail.
An overview of price increases for mobile plans
Many customers will be moved to different mobile plans in September, with numerous current Wingo plans being phased out. The changes also apply to many existing customers.
For many mobile plans, the basic monthly fee will go up by one franc per month.
The table below shows the most important changes.
According to Wingo, customers will continue to enjoy at least the same services and allowances after the change. That would mean allowances will remain in place, even if the new plan would not normally include them.
An overview of price increases for home Internet plans
Wingo is also introducing new home Internet plans. Other than the product names, the plans will remain largely the same. The new plans will cost one franc more per month, and include an Identity Monitor service that you can use to monitor one email address for known data leaks.
Existing home Internet plan customers will be moved to the new plans in September. The current plans will be phased out.
How the change will affect special promotional offers
Wingo makes heavy use of promotional offers, frequently offering discounts of 50, 60, or even 70 percent to attract new customers.
Customers who signed up for their mobile plans through special promotional offers will also pay one franc per month more. The bigger the discount they have, the bigger the percentual price increase that translates into. Example: If you got a plan with a special promotional price of 13.95 francs, the on-franc price hike translates into a 7.2 percent increase.
Price hike is due to product revisions
Swisscom subsidiary Wingo justifies the price increases by citing its revised product lineup. The new plans are simpler, more capable, and modern, and are better-suited to the current needs of customers.
Wingo also cites the added services, included larger data roaming allowances and new security and privacy features. According to Wingo, many customers today expect more from their plans.
You can terminate your plan penalty-free
Customers affected by the price increases have a right to terminate their plans immediately, as explained by Wingo on its website.
What that means is that you can terminate your plan without paying any penalties, regardless of the minimum contract term or the required notice period. You must inform Wingo that you wish to terminate your plan by August 31, 2026. This must be done via Wingo’s chatline or over the phone, and you must specifically cite the price increase as your reason for terminating.
If you want to port your phone number to a different carrier, then you also have the option of having your new carrier activate your plan on exactly August 31, 2026. In that case, Wingo will automatically terminate your plan.
Price hikes for telecom plans are common
Wingo follows many other telecom service providers that have raised their basic monthly fees for mobile and home Internet plans in 2026. Examples include Swisscom, Salt, and Sunrise, as well as Lebara and Yallo. These service providers have raised their prices repeatedly over the past years.
It is worth mentioning that there are also affordable carriers like Digital Republic, Galaxus Mobile, and Spusu that have not raised their prices in recent years.
How Wingo compares with other service providers
A comparison of Wingo’s new pricing with offers from other carriers shows that the “budget” carrier Wingo is relatively expensive. The cheapest Wingo mobile plan with unlimited calls and data within Switzerland costs 66 francs per month. Competitors like Digital Republic, Gomo, CH Mobile, Swype, and Spusu offer comparable plans for less than 20 francs per month. The savings potential can be as high as 80 percent.
Mobile plans from Wingo are often discounted as part of special promotions. Accounting for these discounts, the current cheapest Wingo mobile plan with unlimited calls and data within Switzerland costs 24.95 francs. After the price increase in September, the cost will be 25.95 francs. But even this discounted price is twice as high as the cheapest standard offer from other carriers.
Home Internet plans from Wingo are also relatively expensive. Wingo’s slow home Internet plan with a speed of 100 Mbps costs 66 francs per month. The cheapest competing offer from other carriers costs around 30 francs per month. Wingo’s home high-speed Internet plan with 10 Gbps costs 80 francs per month. The cheapest comparable plan from other telecom providers costs around 40 francs per month.
Evaluation by telecom expert Ralf Beyeler
Swisscom already raised the prices for its main brand back in April. It was only a matter of time before its subsidiary Wingo followed suit.
But it is surprising that Wingo, a supposedly affordable carrier, would raise its prices in spite of already being more expensive than many other carriers. The price difference for mobile plans, in particular, is already large. It is also surprising that new Wingo customers will now pay up to 12 francs more for comparable mobile plans than they did half-a-year ago.
Passing the cost of identity monitoring services on to customers is not particularly customer friendly, especially because not all customers will use the service. In my opinion, identity monitoring is a niche feature that few customers expect to get with their home Internet plans.
Customers who need identity protection would likely opt for one of the many more extensive monitoring services available. What is more, Wingo’s service only monitors a single email address.
Deal of the Day 
